Our Promise
We work hard every day to enrich the lives of our customer through technology. Whether you come to us online, visit our online stores or invite is in your home. If you are not fully satisfied with your purchase, let us help you with replacement or return.
Return periods
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from Q A Design Studio.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at designstudioqa@gmail.com.
Exchanges
We only replace items if they are defective or damaged. To exchange it for the same item, contact us through email at designstudioqa@gmail.com.
Need help?
Contact us at designstudioqa@gmail.com for questions related to refunds and returns.